Free to list.
Owners pay nothing – ever.

Yes. There's no listing fee, no yearly charge and no fee when a guest books. VanHols adds 12% on top of your nightly price for guests (£100 a night shows as £112) – that's how we're paid. You receive 100% of your nightly price and your cleaning fee.

Most parks allow owners to let privately, but some have rules or charge for guest passes. Check your licence agreement – we'll add a park rules section to your listing.

When bookings open, the guest will pay in full when they request. Once you accept, the money is held safely by our payment provider (Stripe) and released to your bank about 24 hours after check-in, unless the guest reports a problem in that time.

You don't sign up to Stripe yourself. In your VanHols account, tap Set up payouts. Stripe's secure page asks for your bank details and a quick photo ID check (passport or driving licence plus a selfie). It takes about 5 minutes on a phone. Stripe checks your ID automatically – Jack never sees it – and after that you're ready to get paid.

No. Every booking is a request. You see the guest's name, verification status, party size and message, and choose to accept or decline within 24 hours. If you don't reply, the guest's money is released and nothing is booked.

Guests pay upfront, so there are no deposits to chase and no "is it still available?" chats that go nowhere. If a guest doesn't turn up, our cancellation policy applies and you're paid as normal. When bookings open, guests will verify their mobile and agree to your house rules before they can request, and confirm photo ID before check-in. You can also set an optional refundable damage deposit, and damage is reported through VanHols with evidence within 7 days of check-out.

Clean, not spotless – an older caravan that's clean is fine, and so is normal wear and tear. It fails our cleanliness standard if guests arrive to previous guests' rubbish or food, unwashed bedding or towels, a dirty toilet, shower or kitchen, or visible mould. If a guest reports a problem within 24 hours with photos, you get the chance to fix it quickly, for example by sending a cleaner. Guests rate cleanliness in reviews, and low-rated caravans appear lower in search. Repeated valid complaints can lead to your listing being suspended. Can't get there between guests? Once bookings open, you'll be able to book a local changeover cleaner through VanHols. Full details are in our Owner Terms.

Yes. When bookings open you'll be able to link your calendars so dates stay up to date: dates booked elsewhere close on VanHols automatically, and we give you a VanHols link to paste back, so you don't get double-booked. Keep posting in the Facebook groups too – just send people to your VanHols listing to pay safely.

Guests see one clear price from the start: your nightly price with our 12% built in, plus your cleaning fee, and nothing added at checkout. The big booking sites charge guests a fee too – and they also take a cut from you. Because you pay nothing here, you can match your price elsewhere and still keep more.

The first 50 owners to list get a Founding owner badge, a boost in search for 12 months and a free Featured spot while we launch. You still pay nothing – now or later.

Yes. Send us your existing photos and description – a Facebook post or a link to your current listing – and we'll build the listing. You check it, upload proof of ownership in your account, set up payouts through Stripe (they check your photo ID), and approve it before it goes live.

Of course. Just close the dates on your calendar and guests can't book them.